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Privacy Policy

This privacy policy sets out how Heidi Crundwell Photography (I) uses your information and what information I may collect. 


What information do I collect?

When you visit this site, subscribe to receive email updates, contact me via the contact form, place an order or book a photoshoot with me, I collect information from you. 

The information you may be asked for include your name, email address, postal address, phone number and credit card details if you are placing an order. You can visit our site anonymously with no obligation to sign up or register. Your information will only be used for the reasons stated above. 

If booking a photoshoot with me, other information may be collected in order to help me plan and manage the photoshoot in a safe way. This may include the breed of animal, any behavioural issues, names of pets, family members included in the shoot and ages of pets or family members. When you book a photoshoot with me this information will be explained to you at the time of booking and a contract will be issued containing this information which you will be required to sign. 

What do I use this information for?

Any information I collect may be used in the following ways-

- To give you a more personal experience.

- To improve my website via your feedback

- To process transactions. Your personal information will not be sold or passed on to third parties other than for the express purpose of delivering a purchased item, e.g direct from the print lab to you, the customer. 

- To send periodic emails, with your consent, that you may find interesting, you will not be bombarded with emails and have the right to unsubscribe from these at any time. 

- For internal record keeping. 

I will never sell your personal information to third parties. 

If you believe any information I hold about you is incorrect, please get in touch via the contact page. You may request information I hold about you and you have the right to be 'forgotten' and details removed or updated. Requests must be in writing to or by post to-

Heidi Crundwell Photography

Cobblers Yard Farm

Leggs Lane

Langton Green

Tunbridge Wells



How is this information stored?

The Heidi Crundwell Photography website is hosted on the platform. provide me with an online platform in which to offer my services and sell products to you. Your data may be stored through's data storage, databases and the general applications. They store your data on secure servers behind a firewall. 


All direct payment gateways offered by and used on this site adhere to the standards set by PCI-DSS as managed by the PCI security standards council. PCI-DSS requirements help ensure the secure handling of credit card information by my store and it's service providers.   

This site is HTTPS secure and is protected with an industry standard SSL certificate so data is encrypted and authenticated and therefore secured.

Despite best efforts the owner of this website cannot guarantee or verify the contents of any externally linked website. Users should therefore note they click on external links at their own risk and this website and its owner cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Use of cookies

This site uses cookies in order to provide a better user experience. Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. 

Users are advised that if they wish to deny the use and saving of cookies from this website and others they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.


By using this site and Heidi Crundwell Photography's services you agree to this Privacy Policy. 

Changes to Privacy Policy

Any changes to this Privacy Policy will appear on this page so please review it frequently. 

Terms and Conditions

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